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Frequently Asked Questions

Answers for:

Do you offer third-party integrations for eCommerce?

What global eCommerce features does Absorb offer?

Does Absorb charge a transaction commission?

What's the difference between an LMS and an LXP?

Can you describe the standard feature package for Absorb LMS?

Do you accept external integrations into the system?

Do you have a separate mobile app?

Is Absorb WCAG compliant?

Does Absorb offer AI capabilities to help easily recommend content to learners?

Does Absorb LMS enable branded design?

How can I start leveraging Absorb Engage?

How can learner engagement boost ROI for learning programs?

How many different user types are available?

Am I able to see user activity for all types of structures?

Do customizations cost extra?

Who has access to my Absorb LMS administrator dashboards?

Is Absorb a cloud-based LMS?

What makes Absorb LMS so easy to use?

How hard is it to go from standard training to eLearning?

What makes Absorb Infuse different than other LMS and LXP solutions?

How long does it take to fully integrate with native systems?

Why do people love Absorb?

How does Absorb integrate with other application systems?

How can I make the business case for a learning management system?

Can Absorb LMS scale with company growth?

I sell training content. Does Absorb have training solutions for me?

Will I have a customer support representative available?

What is a Learning Management System?

How long does it take to implement Absorb LMS?

Is your LMS software accessible for a wide range of users?

How much does Absorb LMS cost?

What eLearning content library integrations does Absorb have?

Am I able to add my own customized content?

How quickly can my team get up and running with eLearning content in Absorb?

If I am already using BizLibrary, can I import all of my existing courses into Absorb LMS?

How often are BizLibrary courses refreshed?

What kind of ROI can I expect from using BizLibrary courses versus Instructor Led Training (ILT)??

Can I use my own courses if I also use Skillsoft content?

Is there a maximum number of courses I can import?

What kind of expertise does Skillsoft bring to course creation?

Do I need to login twice to access my LinkedIn Learning content?

Is there a maximum number of courses that I can sync from LinkedIn Learning?

What is required to setup the integration for LinkedIn Learning?

How does the Absorb LMS App for Salesforce improve the learner experience for my employees?

Why is it better to choose an LMS app for Salesforce that makes content native to Salesforce rather than using iFrames?

Does the Absorb LMS App for Salesforce automatically complete data syncs?

Are the ADP® connectors hard to set up?

Why should I bother using an ADP® connector?

How many fields can I sync between ADP® and Absorb LMS?

Why should I integrate my Namely with Absorb LMS?

What fields are able to be synced from Namely?

How often does Absorb LMS sync with Namely?

How do I set up the BambooHR integration for Absorb LMS?

Who do I contact for support for this integration?

Is there an automatic data sync between Absorb LMS and BambooHR?

Does your Zoom integration offer a single sign-on?

Do learners need an account to attend a Zoom meeting or training session?

Can I offer training that meets accessibility standards such as WCAG 2.0 through the Zoom integration?

Why should I use an LMS for employee onboarding?

Can I automate enrollments?

Can I track learner progress and activity?

Why should I use an LMS for employee development?

Can I start an employee learning and development strategy quickly if I don't have my own course content?

Can I import courses from my old learning and development software into Absorb LMS?

What is social learning?

Why is social learning important for an LMS?

What social learning features should I look for in an LMS?

How do I add my company's social media feeds to Absorb LMS?

What is compliance training?

What automated features does Absorb LMS offer to help with my compliance training?

Can I set automatic enrollments for specific learners?

Can I use my existing training courses in Absorb LMS?

Can I integrate my CRM?

Is there eCommerce integration available?

Do Absorb products work on smartphones and tablets?

What is partner training?

Can Absorb support multiple portals?

Does Absorb LMS support multiple languages?

Is eCommerce supported?

How can using an LMS for customer training cut down costs?

Does Absorb LMS support multiple languages?

Is there CRM integration available?

Do you integrate with third-party payment processors? If so, which ones?

Can I customize course rates for different learning audiences and customers?

Why is it important that my LMS is SOC 2 compliant?

Is SOC 2 compliance required?

What types of controls are required for SOC 2 compliance?

Why is WCAG 2.0 important to consider when choosing an LMS?

By using Absorb, will my training automatically meet WCAG 2.0 standards?

What makes the Absorb Administrator Interface WCAG 2.0 compliant?

Does Absorb have anyone on staff to help me set up my LMS reports?

What fields can I export to use for LMS analytics?

I have an in-house analytics team. Can I get direct database access to my LMS reporting data?

How can I start leveraging Absorb Inform?

What clients are eligible to participate on a case study or success story?

Do we have to share private information if we share our company's story?

How long does it take to collaborate on an Absorb content piece?

Who has access to Absorb Academy?

Do I need to register to take Absorb Academy training courses?

What other training resources available for my LMS admins?

Will adding additional services such as custom integrations and reporting impact the onboarding timeline?

Can I easily switch to Absorb from another LMS?

Do I need additional resources from within my own organization for a successful onboarding experience?

Can Absorb customers custom build integrations?

Can I build my own SSO integration beyond what Absorb turnkey integrations offer?

Does the Absorb LMS integrate with APIs?

Does Absorb ever outsource customer support?

What is the response time for Absorb LMS support ticket submissions?

Does Absorb provide support in languages other than English?

Am I able to edit or update training on my own?

Does Absorb offer LMS course authoring services to support blended learning?

Can I rely on Absorb for regulatory compliance and certification-level training?

Why are high LMS compliance standards important?

Is it safe to sell training courses through Absorb?

Which Absorb LMS features will help keep me compliant?

What types of course files does the Absorb Learn mobile app support?

Do I need to optimize my Absorb LMS training to work on the Absorb Learn LMS App?

Can I create and manage courses in the Absorb Learn app?

Does Absorb LMS have a mobile learning app?

Why is mobile learning important?

What is the difference between eLearning and mLearning?

If I am already using Skill Pill, can I import all my existing courses into Absorb LMS?

What is the benefit of breaking content into short "pill" sized components?

What kind of expertise does Skill Pill bring to content creation?

If I am already using Whil, can I import all my existing courses into Absorb LMS?

Is Whil content backed by science and proven effective?

What is the ROI of promoting wellbeing?

What is an example of Absorb LMS AI?

Does Absorb LMS artificial intelligence (AI) leverage machine learning?

Will Absorb LMS AI display hidden content?

Will queries from learners outside my company impact content search results?

How does Absorb LMS AI implementation protect user privacy?

What makes Absorb Quick Start different from Absorb LMS?

What does Absorb Quick Start cost?

What if I don't have elearning courses?

If I am already using Traliant, can I import all my existing courses into Absorb LMS?

Is Traliant training compliant with state regulations?

Does Traliant training vary by industry?

What information is available through the reviewer interface?

What if I need to include supporting documents for Observation Checklist reviews?

Can the reviewer interface be customized to reflect my brand?

How does Absorb Engage work?

What Absorb Engage insights are available to admins?

How can I start leveraging Absorb Engage?

Does Absorb Inform enable ad hoc LMS business intelligence reporting?

What if I don't know what kind of LMS business intelligence tool is right for my organization?

How can I start leveraging Absorb Inform?

Are multiple E-Signature methods possible?

Can LMS administrators integrate E-Signature data with other LMS reports?

Do E-Signatures support Single Sign On?

Do E-Signatures align with 21 CFR Part 11 requirements?

Is Absorb LMS 21 CFR Part 11 compliant?

What types of E-Signatures does Absorb LMS support?

How do I show learners have signed?

Does Absorb LMS still support content created using other course authoring tools?

Do I need Absorb LMS to use Koantic?

What types of content formats does Koantic support?

What videos will search find?

Are the transcriptions available without searching?

What videos can be transcribed for searchability?

What if a transcription is incorrect?

Does your ClearCompany integration offer a single sign-on?

How does the ClearCompany integration for Absorb LMS support remote workers?

How can integrating a Talent Management System (TMS) and LMS improve employee onboarding?

What kind of courses can I build in Absorb Create LI?

Does Absorb LMS support content created using other course authoring tools?

What types of content formats does Absorb Create LI support?

Do HSI courses offer job aids, quizzes or any other interactions?

How often are courses provided by HSI updated?

Do HSI courses include storytelling?

Why do SCORM files come in ZIP folders?

How do I upload my SCORM files to the LMS?

Should I use AICC, HTML5 or xAPI?

What kinds of organizations use Absorb?

What kinds of organizations are not a strong fit for Absorb?

Does Absorb come with onboarding and on-going support?

What if I'm switching from another LMS?

How quickly can we go live with Absorb LMS?

Who can access a myAbsorb portal?

What should I do if I can't remember my username or password?

If I am already using Ryley Learning, can I import my existing courses into Absorb LMS?

Which languages are Ryley Learning courses available in?

Do Ryley Learning courses meet the legal requirements for my organization's jurisdiction?

What is the difference between an enterprise LMS and an extended enterprise LMS?

Can Absorb LMS keep all my extended enterprise business units separate?

If I want to sell training to my external network of partners, resellers and more, can Absorb LMS support this?

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