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Informal Learning in the Workplace and the LMS

Informal Learning in the Workplace and the LMS
Seventy percent of workplace learning is now done informally, reported Human Resource Development Review. Why then, are more organizations than ever implementing learning management systems? Within the next four years, MarketsandMarkets calculated, the global LMS market is expected to grow by $13.2

How a Corporate LMS Streamlines Job-Specific Skill Training

How a Corporate LMS Streamlines Job-Specific Skill Training
Here's an all-too-familiar experience for many managers: A new employee is all set to get started, but the training program or person best suited to train isn't immediately available. It's critical that people learn job tasks accurately rather than start off just muddling through. And there's a long

Customer Service Training Programs: Richer Learner Experiences via LMS

Customer Service Training Programs: Richer Learner Experiences via LMS
Over 93% of employees agree that receiving regular, on-the-job training is key to delivering better customer service, according to Sitel's 2019 "Future of Work and Employee Learning" study. Customer service training programs shouldn't be an afterthought in your customer experience (CX) strategy.

4 Ways to Meet the Needs of the Modern Learner

4 Ways to Meet the Needs of the Modern Learner
The changes that have taken place in the workplace in recent years have impacted the world of the modern learner. The rapid evolution of technology and workplace demographic shifts are just the tip of the iceberg. To get the most out of your organization's learners, it's key to recognize how you can

How Small Groups Facilitate Peer Learning

How Small Groups Facilitate Peer Learning
Learning management systems and peer learning continue to evolve as the ways we work and live change. You can see this in the continued evolution of microlearning, gamification and the integration of video in standard training programs. Often, though, to continue to advance in learning and