Brain Bites: Writing Effective Emails

Send emails that are read, understood, and acted on Let’s face it, email is a fact of life, and employees find their Inbox overflowing every day. Many professionals say email creates tension, confusion, and other negative consequences in their busy workdays. This course will help you to be part of the solution by identifying ways to write better and fewer emails, which will also ensure your emails are read, understood, and acted on. Brain Bites micro-learning courses are information-rich and convey important topics with an engaging mix of video and animation. With 5-minute video lessons and 30-minute-or-less courses, Brain Bites are the perfect tool to educate today’s busy workforce.

Learning objectives:

• Decide when it’s best to write an email versus using another form of communication, and explain how the increase in email usage has led to too many emails
• Ensure your emails are professional by paying attention to six best practices like reviewing before sending and writing an informative subject line
• Write clear emails by identifying your purpose and verifying that your email supports that purpose
• Write concise emails with clearly communicated key points and no extra information
• Write complete emails using six questions that will ensure your email includes all necessary information
• Write correct emails using four steps to identify and fix common mistakes