Communicating with Respect and Appreciation

Those who manage to establish a good relationship with their interlocutor can have more constructive discussions and achieve better work results. The key is: communicating with respect and appreciation. The prerequisite is an "open ear" for one's own sensitivities as well as for the sensitivities of the dialog partner. In this web-based video training, the aim is therefore to build up sustainable relationships with the dialog partners in a specific manner: through clear and precise "I-messages" on the one hand and by being aware of the other person's point of view. This creates the basis for constructive dialog.

Learning objectives:

• Explain yourself and your communication behaviour better. Communicate with respect and appreciation by preparing properly. Communicate your view in an understandable way. Identify the various types of I-statement. Demonstrate u a better understanding of communicative acts