Communication Basics

Learn to communicate with confidence and purpose using the practical strategies outlined in this training course for professionals seeking to enhance their workplace communication skills. In this course, we'll examine the essential elements of the communication process and give you the tools you need to send clear and consistent messages. We will also outline a proactive approach to receiving communications to prevent misunderstandings and uncover meaning. This course offers a rich learning experience. As your work through the self-paced learning modules, you will encounter a wide range of downloadable resources and exercises, links to additional content and explanatory notes. Take the final online test to evaluate your comprehension of key communication techniques and earn a certificate of completion. In order to obtain a course certificate for NASBA CPE credits, please email info-nasba@opensesame.com with the following information: Learner name: Course title: Completion date: Course type: (online self study course)

Learning objectives:

• Apply foundational communication principles to everyday interactions. Communicate more effectively by using verbal and nonverbal strategies. Actively listen and seek clarity to prevent misunderstandings