Communication Skills All Managers Must Master

Communication is the act of transferring information from one place to another. But in reality, it’s complex and one of the most important skills for a manager. Good communication provides information needed by employees to accomplish their work and it fosters engagement, trust and commitment. As a manager, being able to clearly and succinctly describe your vision and what you want done is extremely important for employee engagement and productivity.

Learning objectives:

• Explain the impact of poor communication. Develop skills to enhance your communication. Explore the focused listening approach