Communication Skills (Global)

Bad day, huh? Your colleague’s fuming about a comment he’s misheard, and the boss is annoyed you didn’t respond to her IM. To top it all off, you didn’t get the email about fancy dress day being cancelled, and now you’re dressed like a giant sausage roll. We’ve all been there. There’s nothing worse than bad communication; it leads to chaos, frustration, and conflict. Communication is probably the most important life skill, and it’s vital to a successful career. There’s a reason employers look for strong communicators. They’re the ones that solve problems, drive change, and inspire the people around them. So, there’s no better focus if you want to advance in work and life. Ready to improve your relationships, productivity, and impact? This course breaks down the skills you need. As your career progresses, so does the need for great communication skills. If you’re looking to up-skill and develop excellent communication skills at work, this is the course for you. You’ll learn about the core skills you need, when to use them, and how to perfect your own skills over time.

Learning objectives:

• Recognise essential communication skills and when to use them to build rapport and ensure clear understanding
• Plan to improve your communication skills through deliberate practice, ensuring you demonstrate continual development