Creating Collaboration: 03. When Collaboration Leads to Conflict

As collaboration increases in your workplace, you may notice that conflict increases as well. The third part of our Collaboration series, Creating Collaboration: 03. When Collaboration Leads to Conflict, discusses how to handle the tension that inevitably arises when people work together. Conflict is a natural part of teamwork, so it's important to recognize it before it happens. In this course, we will discuss why conflict happens when you're working on a team, why it's an important part of team building and how to develop a process to resolve conflict when it occurs, so you can stay focused on your end goal. This course includes a video presentation, a quiz to assess your knowledge and downloadable student material for future reference.

Learning objectives:

• Recognize that conflict is a natural part of collaborating with others. Identify why conflict is an important part of team building. Create a process to handle conflict effectively when it occurs