Delivering Feedback: Giving and Receiving Feedback

Giving and receiving feedback can be on face value quite easy, particularly when saying ‘Thank you’ and ‘Well done’, but it can be much harder to deal with negative feedback. The Skillshub "Giving & Receiving Feedback" course looks at how feedback falls into four categories, general or specific and either positive or developmental. Once the course is complete you will be able to apply the structures presented in the session to plan effective feedback communication with your team.

Learning objectives:

• Develop your management skills by delivering feedback in the appropriate manner. Identify what type of feedback you need to deliver, general or specific, positive or developmental. Apply structure to delivering feedback