Developing Trainer Skills

Developing Trainer Skills is part of the Cutting Edge Communication Comedy Series. A powerful training series covering over 80 workplace topics every workplace needs to address. Short, sharp and funny with simple messages and skills for everyone. Cutting Edge Communication follows several characters through a landscape of social faux pas, insult and embarrassment. This series will amaze and enter-train, covering important lessons in human interaction, motivation, leadership, service, unprofessional behavior, apologizing, negotiating, stress, and difficult people, among many other workplace hot button issues. In Developing Trainer Skills, Cutting Edge intern Dion is keen to develop his skills as a trainer; the first step is to inspire and ensure relevance, no matter what the topic. Serena advocates asking at the outset about participants needs and getting their attention straightaway. Sam feels his talent is listening to participants and tailoring his approach to individuals different learning paces. Dion stresses the importance of an encouraging and positive atmosphere, no shooting down of peoples ideas and input. Carol advocates colorful, succinct speaking that raises peoples energy levels and readiness to hear whats next. Sam cautions against being intolerant and impatient, while Steve recommends the necessity of never condescending to ones audience. Dion demonstrates the importance of respectful interaction and openness to feedback (despite momentarily becoming defensive when Steve challenges him).

Learning objectives:

• Don't ignore audience needs, INSTEAD: Inspire and ensure relevance
• Don't drain energy, INSTEAD: Introduce session positively
• Don't be intolerant, INSTEAD: Be patient and respectful
• Don't be complacent, INSTEAD: Be open to feedback and grow