Emotional Intelligence: 01. What Is Emotional Intelligence?

Emotional Intelligence: 01. What is Emotional Intelligence? is an online course that defines the concept of emotional intelligence and outlines the benefits this skill can bring to your personal and professional development. In this short course, you will learn how emotional intelligence helps to reduce stress, prevents conflict, and encourages better work relationships. You’ll also learn about the five competencies that make up emotional intelligence, and about the emotional intelligence quotient (EIQ). This introductory lesson is the first course in our Emotional Intelligence series, which will help you better understand how the awareness of emotions can affect your everyday interactions, particularly within the workplace.

Learning objectives:

• Define emotional intelligence and its benefits. Identify the five competencies of emotional intelligence. Analyze your own emotional intelligence quotient (EIQ)