English at Work: 11. Complaining and Criticizing

English at Work: 11. Complaining and Criticizing is an entertaining course that explains how to recognize and express criticism and complaints and use the present perfect tense with periods of time. The course covers grammar, idioms, vocabulary, and pronunciation, and is ideal for workplace learners who already have basic skills in English. It promotes communication and language competence by building the desire and motivation to learn and the confidence to try. Confidence in learning and using English leads to successful communication. English at Work: 11. Complaining and Criticizing is part of the Cutting Edge English at Work Series which features great characters in amusing situations with fun storylines. It optimizes learner engagement in real conversations, with practical activities that are immediately applicable in the workplace, and in everyday life. The learning approach is founded on proven language learning principles presented in an innovative and effective style.

Learning objectives:

• Build confidence and have fun learning and speaking English as it is really spoken. Identify language functions - Complaining and Criticizing - resigned criticism, unfriendly criticism, personal criticism and detailed complaints. Master simple grammar lessons – Present Perfect Tense - Periods of Time - For, In and Since. Master everyday idioms – Out of line, Right off the bat, Dump on someone, Bring nothing to the table, Drive someone up the wall, Tear someone to shreds, For ages. Build vocabulary – obviously, organized, complaints, lanyard, overheard, appalled, accountability, wishy washy. Practice pronunciation – The Sound of SH