Quality: Criteria

Take your organization to the next level of performance excellence with the strategies contained in this elearning course, Quality: Criteria. In this course we will review the core values that great organizations share as identified by The Baldrige Criteria of Performance Excellence, and discuss their impact on an organization. We will review concepts like having visionary leadership, generating customer loyalty, and maintaining an engaged workforce, and share tips on how you can incorporate these into your organization to improve your company's performance. Part of the series on Quality, this course includes a video lesson, downloadable student materials and a short online quiz to check your comprehension.

Learning objectives:

• Recognize the best practices of successful organizations. Improve your company's overall performance. Institute core values that promote excellence