Sales Relationships: 01. Establishing Credibility

Our course, Establishing Credibility, provides useful advice on how to convince your customers that you're someone they can trust – and someone they can buy from. In this course, we'll discuss the importance of relationship selling, how to create an effective sales pitch, performing research, communicating both verbally and nonverbally, and how to ultimately prove your expertise. This video is the first in our Sales Relationships series. It contains a short video with audio narration, supplementary resource materials, and a quick quiz to test your knowledge.

Learning objectives:

• Craft an effective sales pitch. Communicate in a way that fosters trust. Establish credibility with new customers