Sales Relationships: 03. Excellent Customer Service

This Excellent Customer Service course provides a helpful reminder that customer service is absolutely crucial to your success in the market where you operate. We'll convince you that customer service is not a 9-to-5 proposition because customer issues occur at any time of the day or night. You'll learn how quality customer service helps you develop customer relationships that result in retention which, in turn, result in increased profits for you. In the short video course, we'll provide you with tips on the various ways you can increase your visibility and connectivity with current and prospective customers. There's also a short exam to test retention and a downloadable information sheet for future reference.

Learning objectives:

• Build a top-rate customer service team to increase customer satisfaction. Retain customers and acquire new ones by offering excellent service 24/7