When and How to Use Texts, Emails, and Calls to Communicate

When you are communicating with someone via phone, text, or email, you are asking for a very precious commodity -- their time and attention. As important as these tools are to modern communication, especially as the hybrid workplace becomes more commonplace, many people just don't seem to wield these tools the right way. In this course, You'll learn when text, email, or a phone call is the best tool for the job and the tricks to making your communication stand out. By the end of this course, you will be on your way to call yourself a communications master!

Learning objectives:

• Use texts, emails, and phone calls under the right work situations
• Apply the four communication principles to your work communication