Absorb Customer Awards 2024

Best Overall Use of the LMS

Centurion Asset Management
Centurion's LMS journey showcases a transformative approach to employee learning. By gamifying their training program, they boosted engagement and saw tangible results, with 89% of employees reporting high satisfaction levels. Their Training Tuesdays initiative gave 594 rewards, helping to developtheir culture of continual learning. Post-Absorb implementation, they observed a 25% increase in mandatory training completion, contributing to their recognition as one of Canada's Best Workplaces for Learning and Development. Their story underscores the practical impact of a strategic LMS implementation on organizational learning and development.

Internal Training Impact Award

When I Work
After implementing Absorb LMS, When I Work significantly reduced ramp-up costs by $32,140 for the Customer Care team, in the first year alone. With strategic curriculum development and efficient used of downtime, they trained over 20 representatives over two years without compromising quality. This multi-year initiative not only boosted employee productivity but also promoted cohesion across teams, enhancing brand awareness and delivering a superior customer experience.

External Training Impact Award

OTEC
‍OTEC revamped their tourism and hospitality training post-pandemic, and part of that included transitioning to the Absorb LMS, with the teams tripling their active users and achieving a 70% course completion rate. The initiative led to a 15% increase in organizations using OTEC's training programs and doubled the number of active courses. Notable outcomes include surpassing satisfaction rating KPIs and implementing innovative blended training approaches. OTEC's strategic efforts set a new standard for workforce development, emphasizing accessibility, engagement, and measurable impact in the sector.

Learner Engagement Excellence Award

GeotabLearning Design Team
The Geotab team takes a customer-centric approach that underscores their dedication to measuring learning impact and driving continuous improvement in learning initiatives. They meticulously track metrics such as completion rates, assessment scores, and satisfaction metrics—consistently surpassing the 70% mark—to showcased tangible business impacts, including improved job performance and exceeded targets.

Global Reach Award, Americas

Rakuten
Overcoming manual processes, Rakuten established region-specific schedules, deep-linked courses, and integrated with Google Analytics. By using the Absorb LMS, they saw a 299% increase in Optimism University traffic and expanded offerings to 341 instructor-led sessions and 780 online courses. With learners from 45 countries, Absorb's efficiency saved time, driving consistent training quality improvements. Future plans include Power BI integration for data-driven decisions and partnerships for diverse eL-learning.

Global Reach Award, Europe

Baker Tilly International
Baker Tilly International revolutionized their L&D) with the Baker Tilly Learning Hub, powered by Absorb LMS. Resulting in nearly 10,000 users globally, over 2,400 content pieces, and a 25% network engagement, the initiative ensured equitable L&D access. Over 1,100 network-generated content pieces were added in 2023, and a live training season attracted 2,500+ participants from 60 territories. Integration with local systems streamlined access for 5,000+ US users, reducing administrative burdens. The platform's impact underscores its role in fostering career growth and connectivity across Baker Tilly's international workforce.

Outstanding Content Design Achievement Award, APAC

OpsWerksL&D Team
OpsWerks optimized learning initiatives to reduced onboarding time from 3 to 1 day, achieved a 95.2% functionality score, and made 83% progress towards project objectives. Their approach bolstered content variation and user engagement, evidenced by qualitative feedback.

Outstanding Content Design Achievement Award, Americas

Atlassian
Atlassian's story underscores the concrete outcomes of their AI for Sales Customization and Efficiency eLearning course. With a remarkable 329.25% surge in weekly AI tool usage post-launch and an average 20.7% increase in prompt writing effectiveness, their approach highlights the direct impact of prioritizing skill development. Through collaborative development and strategic implementation, Atlassian not only enhanced learner engagement but also achieved significant productivity gains, underscoring the importance of meticulously crafted learning initiatives in driving organizational success.