From onboarding to API configuration, data imports, exports and more, the Absorb Professional Services team ensures your LMS does everything you need it to do right from day one—and every day after. Beyond assuring proper setup and implementation, they'll draw industry-spanning expertise to highlight use cases and best practices you can use to fuel learning success at your organization.
LMS Onboarding and Implementation Plan
Close collaboration with a dedicated client onboarding specialist ensures you'll always know what to expect regarding both the scope of work and timeline. Equal parts project manager and LMS guru, they'll provide weekly status updates to keep you informed every step of the way. While the standard LMS onboarding and implementation plan takes just eight weeks to go live, the Client Onboarding team's commitment to your success doesn't stop there. They'll continue to monitor your LMS for an additional 60 days—ready to jump in and assist as needed.
Features of Absorb Professional Services
Flexible Client Onboarding
Connected Systems and Data
Expert-led Setup and Support
FAQs about Professional Services
Will adding additional services such as custom integrations and reporting impact the onboarding timeline?
It may. The Professional Services team will confirm an accurate timeline after determining the scope of work required for any additional services.
Can I easily switch to Absorb from another LMS?
Absolutely! Our Professional Services team has plenty of experience upgrading organizations to Absorb from another LMS. We can even replicate custom integrations and import historical data from just about any other LMS, ensuring a seamless transition full of benefits—not sacrifice.
Do I need additional resources from within my own organization for a successful onboarding experience?
This varies from one organization to the next, with additional resources sometimes required for more complex LMS use cases. However, you'll need at least one dedicated LMS administrator or project manager to participate in training and oversee the implementation process. You'll also need access to the course content you'll be offering your learners—whether it's existing training, courses sourced from one of our leading content library partners or LMS-ready content developed with our Learning Solutions Services team.