Summit
agenda
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Turn two days of learning into lasting business impact.
Customer-led
3 ways to link training to business performance
Peter Evans Global Head of Learning & Development, Vista Entertainment
Vista Entertainment needed to improve client satisfaction and service consistency. With Absorb, they launched Chase Great, a structured learning initiative that raised NPS by 17 points, improved satisfaction scores by 30%, and helped employees feel more confident and capable in their roles.
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Networking roundtables
Connect and share: Virtual roundtables
Absorb
Join our virtual networking roundtables to connect with peers by industry or use case. Topics are launched a week before kickoff, and you can vote in Summit polls to shape the conversation. A moderator will kick things off, but the discussion is yours—customers sharing ideas, challenges, and solutions.
Customer-led
How participation is shaping Scottish Autism's learning culture
Rebecca Goodsir Senior Practice & Learning Advisor, Scottish Autism
Join Scottish Autism to hear how their Participation and Voice initiative put supported people at the center of staff learning. This session explores how co-production shaped course design, built trust, and created a culture of continuous learning that improved both retention and engagement.
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Product
Human connections at work: Coaching and mentoring
Leslie Kelley Chief Growth Officer, Absorb LMS
Corporate learning is missing a critical piece: human connection. Discover how integrating mentoring and coaching with your LMS drives engagement and retention. See real examples of companies making mentorship a cornerstone of their culture.
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Product
What's New at Absorb, Q3
Product Team, Absorb
Stay informed with Absorb’s latest product enhancements! Join us for the Q3 product update webinar, where our Product team will walk you through the newest features designed to make learning smarter, easier, and more accessible.
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Customer-led
4 customers share proven ways learning drives growth
CS Leader, Rho, Suncor Energy, DuraLine, Whirlpool
Learning isn’t just compliance—it’s strategy. In this panel, Absorbies finalists from Rho, Suncor, Duraline, and Whirlpool share proven ways learning drives growth, retention, and measurable business results. Expect real stories, fresh ideas, and practical insights to apply in your own programs.
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Training
Creating and sustaining impactful learning programs
Andy Wade Training Programs Manager, Gordian | Liza Pugh Sr. Customer Marketing Manager, Absorb
Even the best learning program won’t succeed if no one knows about it, cares about it, or believes in it. Join Gordian’s Andy Wade and Absorb’s Liza Pugh as they share how they create, launch, and market their learning initiatives — from webinars and playbooks to mentoring — and the strategies that drive adoption, engagement, and measurable impact.
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Training
Your guide to Absorb Academy and Strategic Playbooks
Cassidy Osterling Community Manager, Absorb | Jenny Peters Customer Enablement Specialist, Absorb
Even the best learning program won’t succeed if no one knows about it, cares about it, or believes in it. Join Gordian’s Andy Wade and Absorb’s Liza Pugh as they share how they create, launch, and market their learning initiatives — from webinars and playbooks to mentoring — and the strategies that drive adoption, engagement, and measurable impact.
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Customer-led
Small team, big impact: LAZ’s learning strategy
Leeanne Roath Learning Experience Designer, LAZ Parking | Colt Alton Learning Experience & Technology Manager, LAZ Parking
How did LAZ Parking’s lean L&D team scale learning for 15,000+ employees? In this session, hear how they built 200+ courses in under a year using Absorb LMS and Create. Learn how a small team streamlined compliance, delivered role-specific training, and drove results that strengthened culture and performance.
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Customer-led
How CDM Smith made mentorship a driver of retention and promotions
Jason Beck Manager of Learning Systems, CDM Smith
Mentorship can’t just be a “feel-good” program, it has to show results. Learn how CDM Smith modernized its mentoring program to scale globally, deliver consistent experiences, and prove business impact. Discover how mentoring drove higher retention, faster promotions, and measurable employee growth.
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Thought leadership
Social learning in action: Engage, connect, grow
Rachel Cooke Chief Operating Officer & Principal Analyst, Brandon Hall Group
Learning doesn’t just happen in courses—it happens through people. In this session with Brandon Hall Group, explore how social learning builds stronger communities, drives engagement, and enables real behavior change through peer connection and shared experiences.
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Thought leadership
First steps to business impact: Customer ed 101
John Leh CEO & Lead Analyst, Talented Learning
Curious about customer education but not sure where to start? This session breaks down the basics—what it is, why it matters, and how it drives adoption, renewals, and reduced support costs. Learn how to spot early opportunities, launch a pilot program, and prove measurable business value.
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