Assertive Verbal Skills: 02. Dealing with Manipulation

Have you ever had to deal with a manipulative co-worker? This Assertive Verbal Skills: 02. Dealing with Manipulation course explores how you can be more assertive, so you can develop more functional working relationships. In this course, we'll explain how to resist the pull of manipulative colleagues and examine the motivations behind manipulative behavior. We'll discuss the different types of manipulation that may be used against you and how to avoid being fooled by more subtle tactics. We'll also review how to recognize when someone is attempting to influence you and when you need to take action. This course includes a video presentation, downloadable material for future reference and concludes with a short quiz to test your knowledge.

Learning objectives:

• Identify the signs of forceful and subtle manipulation. Avoid sabotage in competitive workplaces by staying cautious and alert