Critical Thinking and Problem Solving

Learn an effective 7-step strategy for solving problems and use critical thinking skills to come up with the best solutions and outcomes. Being a good problem solver is a valuable skill for the workplace. In this course, you will learn how to define a problem, consider solutions and anticipate outcomes, select the best strategy, and evaluate and measure the results. You'll also gain helpful tips, such as how to brainstorm and collaborate with colleagues to generate more effective solutions. This 35-minute course includes engaging narration, self-diagnostic tools, quizzes and a final test for a complete learning experience. Empower your employees by helping them strengthen their critical thinking skills and solve problems.

Learning objectives:

• Identify and diagnose the root of a problem as opposed to treating symptoms
• Use critical thinking to develop alternate solutions to problems and evaluate potential outcomes
• Choose and implement appropriate solutions and strategies to solve problems
• Ensure success by monitoring progress, verifying resolutions and evaluating results