Effective Communications: Electronic Communications

Organizations use emails as the effective way of communicating with business clients, partners, employees, and public. However, this mode of communication comes with its own challenges. One cannot be sure that conveyed message was received as intended. It is important for a leader to periodically review how to communicate with employees, peers, clients, and superiors. Correct usage of electronic communication has the power to make business people more efficient. In this course, you will learn to use emails optimally and only when essential.

Learning objectives:

• Judge whether your message is essential and timely
• Draft short messages
• Use tools and white spaces for flawless messages
• Convey the gist of the message in the subject line
• Make decisions on when to not send emails and when to reply promptly