Email Etiquette: 01. To Email or Not to Email?

In this course, Email Etiquette: 01. To Email or Not to Email?, we discuss why email isn't always the best way to communicate. We go over why it might be better to meet a person face-to-face or chat with them over the phone. In those approaches, you can hear tone of voice as well as non-verbal clues that can indicate how a person is responding to your overtures – things which are absent in a written communication. Part of our Email Etiquette series, this video course will help you make good decisions when thinking about writing an email. Choose this one before you hit "Send" on your next communication.

Learning objectives:

• Decide whether a communication should happen via email or a different method. Choose the best method of communication for different kinds of messaging