Handling Difficult Conversations: How to Hold a Difficult Conversation

In the world of management, there are many times across our working lives where we have to hold difficult conversations. Most people let the conversations go so they are not bothered by the hassle to follow. The Skillshub "How To Hold A Difficult Conversation" course identifies four steps you should implement when you need to have that important conversation. Once the course is complete you will be geared with the skillset to confidently deal with any conversations so that they have a more positive outcome.

Learning objectives:

• Build your confidence to deal with difficult conversations effectively. Apply the four steps provided to adapt the way you handle difficult conversations. Identify any areas you may need to look into further