Leading People: Holding People Accountable

Accountability is a popular, and often misunderstood, management buzzword. What is accountability, and how can you create a culture of accountability in your organization? Many think of accountability as the result of what happens after you or your team haven’t performed up to expectations. Accountability used in this way can lead to demotivated and discouraged employees. Accountability is an individual’s acceptance of responsibility for the outcome of a job, project, or program. In this course, you will learn the five steps of engineering accountability into both, your work processes and your employees to achieve performance goals.

Learning objectives:

• Apply the five steps of accountability
• Describe the five steps to accountability
• Define accountability