Problem Solving: 07. Monitor the Resolution

As the final installment in our Problem Solving series, our Monitor the Resolution course shows you how to track results and determine whether or not your solution plan was a success. After implementing an idea, it's important to monitor the results to determine whether or not your solution has been successful. In this course, we explore how you can ensure a smooth implementation, track progress and verify that your solution has resolved the problem by asking key questions throughout the process. We will also look at effective project-management tools and techniques for monitoring your solutions once your action plan is in place. The Monitor the Resolution course is the final part of our Problem Solving Series. It includes a video presentation, downloadable supplemental material for future reference and an online quiz to test your knowledge.

Learning objectives:

• Use project-management tools and techniques to evaluate the success of your solution. Prevent repeat problems by tracking a solution plan over the long-term