Professional Productivity: The Art of Saying No

Professional Productivity: The Art of Saying No is a helpful course that explores why it is so difficult to say no, how our emotions play a role in our responses, and how to successfully use "no" as a way to set healthy boundaries. In this course, we'll provide useful tips on properly considering requests, as well as how to balance being firm and direct with being polite and respectful in your responses. This course is a part of our series on Professional Productivity. It includes a brief video presentation, downloadable student materials, and a short exam to test your knowledge of the subject.

Learning objectives:

• Set healthy boundaries by saying "no". Be polite and respectful while still saying "no"