July 31, 2012
The Worst Type of Question to Ask in Your Learning Management System Request for Proposal (RFP)
I have to say, I feel really badly for the organizations that have issued some of the RFPs I'm seeing.
- They turned to a research firm or various Web sites for a list of learning management system features
- They copied most of these features into a RFP and sent it to vendors
- Along with proposals, they asked for supporting documentation such as server security specifications, marketing materials, terms of service, etc.
"Describe the procedure to [INSERT NAME OF TASK YOU WANT TO COMPLETE] using your learning management system."Why is this so bad? Let's have a look using a specific example: RFP QUESTION: "Describe the procedure to set up an instructor-led session using your learning management system." RESPONSE FROM VENDOR: How to set up an instructor-led session in Absorb LMS:
- From the main Admin control panel, click the Courses menu to left
- Click Manage courses
- Click the button labelled +Add Instructor-led course
- Choose how your course will be categorized in the course catalog
- Give your new course a title
- Add a course description
- Click the "Learners can enroll and register for sessions" radio button if you wish to let learners enrol themselves in your course
- Click "Next." This will take you to the tab that allows you to add a session
- Click "Add session"
- We first hear a violin playing a light, playful melody, supported by a viola and bass.
- The melody is then repeated by a second violin. This time, the viola starts to play a counterpoint to the melody.
- The melody is then repeated a third time. This time, horns and bassoons join in.