Basic Selling Skills: Distance Selling - Phone Selling

In today's sales environment you have to be prepared to sell using any mode of communication at your disposal. After taking this course, you will be able to deliver professional and eloquent messaging over the phone, utilizing expert strategies for effective telephone sales calls. We’ll walk you through the phone sales process from the planning stage, to follow-up and review, and everything in between. Discover how to ask questions, listen, and clarify to get your sales pitch to resonate with a potential customer.This microlearning uses checklists and examples to highlight techniques you’ll want to use on your next sales call. Downloadable student materials and an online quiz come included for convenient reference and review of course concepts. This course can be paired with other lessons in the Selling at a Distance series, designed to help you hone your long-distance sales approach.

Learning objectives:

• Plan ahead to ensure you’re equipped with the best information during a call. Create an engaging dialogue to gather useful information. Determine follow-up opportunities after a call by using an effective review process