Emotional Intelligence

You might think work is not the place for strong emotions. That it’s a place to be professional and in control. Yet in fact, emotions are everywhere and your workplace is an intensely emotional place, even if you don’t yet recognise it. Research shows that emotional intelligence is perhaps the most important factor in academic success, job performance, and life success. It’s even considered more important than IQ! This course will help you to understand emotional intelligence, both internally and externally.

Learning objectives:

• Manage the emotions of others by developing social awareness and relationship management skills. Control your own emotions using self-awareness and self-management techniques. Strengthen your emotional intelligence for personal and professional success