Listening Skills: The Ultimate Workplace Soft Skills | TJ Walker

Listening Skills are the quiet soft skills sauce that can make or break a career. Have you ever had a client, customer, boss or colleague have to repeat things to you several times? Or look at you as if they weren't sure you were understanding them, or even paying attention? The ultimate form of respect you can give anyone in the workplace is listening to them. Strong listening skills seem easy and commonplace, but they are actually rare in most workplaces. Communications expert TJ Walker will teach you step-by-step how to build, strengthen and master excellent listening skills in this course. What will students achieve or be able to do after taking this listening skills in the workplace course? - Focus attention on a speaker - Listen with great attention - Understand spoken information delivered in the workplace - Retain information delivered from clients, colleagues, customers and bosses - Create better connections with everyone in the workplace - Improve all work relationships - Become a better communicator - Demonstrate mastery of listening skills

Learning objectives:

• Focus attention on a speaker. Listen with great attention. Recall spoken information delivered in the workplace. Retain information delivered from clients, colleagues, customers and bosses. Create better connections with everyone in the workplace. Improve all work relationships. Become a better communicator. Demonstrate mastery of listening skills