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March 11, 2020

Use Your LMS to Bridge Language and Cultural Barriers in a Global Organization

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Multinational companies benefit from having people on the ground in regions where their customers and key partners live and work. A global presence benefits companies in so many ways, though it raises issues of linguistic and cultural fluency that must be addressed to foster an inclusive and welcoming environment.

Use your LMS to overcome language & cultural barriers

Overcoming language and cultural barriers requires more care than a literal translation of training content. Localization calls for nuanced translation that accommodates local idioms and usage. It also requires sensitivity to cultural norms around learning and working and interacting with peers, managers and business partners.

Enlist the considerable muscle of your multilingual training program to overcome these barriers. An LMS that supports dozens of languages delivers this program in a way that learners will understand—no matter where they live.

Localized training ensures consistency

Reinforce the professionalism and quality of your company's products and services with a consistent training approach and clear messaging. Your LMS is a key element of your training strategy that provides a consistent learner experience and consistent outcomes across your organization.

To accomplish this when addressing a global audience, your LMS should support many layers of localization, including learner interfaces and menus in the languages that your learners are comfortable reading and using. Localization extends to admins, with dashboards and reports customized to their language and region, including measurement units and conventions for spelling or writing dates. Key branding elements, like logos and value statements, also need to be localized.

Unify learners with a global culture

A global learning program helps to promote your organization's culture across the entire operation. Global-friendly training standardizes workflows and enables dispersed teams to communicate more effectively, as they all have received the same training. It also aids in teaching concepts and processes consistently to learners throughout the organization.

Making the effort to provide all learners and admins with a training environment that's tailored to their needs underscores how much your organization values their contributions. Shared learning experiences also build deeper connections among employees who may be located thousands of miles—or kilometers—apart.

Global learning deepens partnerships

Operating globally often means that key contacts, employees and channel partners are on vastly different schedules. They might not be available for calls or videoconferences at mutually reasonable hours. Using your LMS to make learning materials available for remote teams ensures they'll have access to the information they need—anytime, anywhere.

Localizing support and training materials for channel partners as well as for employees shows that you value these relationships. It also prepares your channel partners to succeed, as they will have a better understanding of your needs and priorities when they can easily access information—in their own language—via the LMS.

Use your LMS to build bridges and deepen partnerships across the organization and around the world. Show employees and partners that you value them by investing in training and communication in their language—and localizing it to meet their needs.

Register for a live demo to learn how Absorb LMS empowers organizations to fuel learning around the world.