An LMS built for hospitality: develop your workforce & deliver for your customers

Hospitality is a fast-paced, dynamic industry, and your training programs need to reflect that. When you prioritize learning you build high-performing teams that continually deliver consistent guest experiences. Combat high turnover while remaining competitive and compliant.

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An AI-powered LMS – part of any hospitality organization’s learning toolkit

Scale your hospitality learning programs via a modern LMS and start to engage, motivate and develop your full-time, part-time and seasonal employees. Streamline onboarding, maximize training efficacy, and deliver improved business outcomes.

Reduce turnover with great onboarding

Employee retention in the hospitality industry is notoriously low, so reducing turnover in the first 90 days should be one of your priorities. You have one chance to make a good first impression, make sure each of your new employees are set up to excel in their role and make it clear that you’ll prioritize their career development and growth throughout their time with you by offering meaningful training and upskilling opportunities.

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Mobile-first learning to meet learner expectations

Hospitality workers are always on the move, and they need to be able to access learning programs wherever and whenever they can. With a large part of the hospitality workforce being made up of younger employees, they expect an on-demand, flexible learning approach which makes mobile-friendly learning more than just a nice to have.

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Create a safe and trustworthy environment

Compliance and workplace safety are critical in the hospitality industry. From food safety to facility management compliance and data protection, not only do you have to protect your team from a legal standpoint but a reputational one too. Make inconsistent or incomplete training a thing of the past, while mitigating risk and reducing administrative burdens via a centralized, AI-powered LMS platform.

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Hospitality focused courses

Access a vast library of pre-built training content, including courses for food safety, information privacy, customer service, communication skills, career development, and so much more. Your learners can stay up-to-date with industry knowledge and compliance regulations. You can also personalize any out-of-the-box compliance training with the help of generative AI, with materials that are specific to your brand, your experience and business goals.

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Explore Use Cases

Everything you need to prioritize learning in hospitality, from one platform

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Micro-learning

When you’re short on time, and constantly juggling a lot of tasks, bite-sized, micro learning via a mobile-friendly platform is the only way to fit your learning in.

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Personalized learning

Make onboarding, mandatory training and professional development relevant and personalized with learning paths that are tailored to every role, goal, and location.

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Data-driven insights

Whether you’re getting ready for an audit, measuring your learning program success against key metrics like customer satisfaction, or collecting learner feedback you need easily configurable, customizable reports and advanced analytics.

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Intuitive interface

With an intuitive, highly configurable interface, Absorb’s eCommerce module offers a great user experience for both customers and administrators. Potential customers can browse the course library without needing an account, while admins can efficiently market, deliver, track and sell online courses.

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What real customers say

Absorb LMS is the vehicle we use to provide our products and services to the Tourism and hospitality sectors. Some of the best reporting options that I have in the back end of an LMS. And none of it is hidden - its easy to find.

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Absorb makes it easy to comply with training requirements and regulations in a user-friendly and efficient way. The platform also allows us to provide our users with learning and development opportunities that meet the needs of our growing business.

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FAQs about Absorb for hospitality

What are the most important elements I should consider when looking for 
a hospitality LMS?

When selecting an LMS for the hospitality industry, prioritize ease of use, mobile accessibility, and robust content management. Other important elements include compliance training support, integrations with existing tools, easy customization, multi-language support, and detailed reporting. Additionally, consider scalability, social learning features, and strong security measures to ensure effective training, enhance service quality, 
and support operational efficiency.

Why do hospitality teams choose Absorb as their LMS?

Hospitality teams choose Absorb LMS for its user-friendly interface, robust mobile accessibility, and comprehensive content management capabilities. It supports compliance training, offers seamless integration with existing systems, and provides detailed reporting and analytics. Additionally, its customization options and strong security measures make
it a versatile and reliable choice for training and development in the hospitality industry.

How long does it take to implement Absorb LMS?

Standard implementation of Absorb LMS can be done within weeks from kickoff 
and is always led by a highly experienced team of in-house specialists.

Can Absorb LMS be integrated with other systems?

Absolutely! Not only does Absorb LMS have a growing number of turnkey integrations 
with other industry leading software providers, but its RESTful API also gives you the option to create your custom integrations for other systems. Check out our integrations page for more details.

Can we designate training for specific roles and locations?

Yes. Absorb LMS is a multi-tenant LMS, meaning you can create unique learner portals based on any number of criteria, including roles, locations, languages and more.

Ready to see how Absorb can help your hospitality team?

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