Audience types:
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Customers – People using your product or service.
- Example: You train customers on how to use your software platform.
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Employees – Internal staff
- Example: You onboard new hires and deliver compliance training to staff.
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Suppliers – External vendors providing goods/services
- Example: You train manufacturing suppliers on safety or quality standards.
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Contractors – Temporary or outsourced workers
- Example: You provide system access training to IT contractors.
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Partners - Resellers, distributors, or business affiliates
- Example: You train channel partners on how to sell or implement your solution.
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Members – Individuals in a defined group or association
- Example: You offer professional development training to association members.
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Franchisees – Independent operators under your brand.
- Example: You deliver brand training to franchise owners and their staff.
Use case:
- Onboarding – Onboarding programs for any learning audience
- Compliance – Mandatory compliance training for any learning audience
- Upskilling and reskilling– Upskilling, reskilling or cross-skilling focused programs
- Product and process training– Includes sales training, customer education, partner enablement for product or process training
- Training as a business - Selling courses through the LMS
