January 15, 2026

Employee and customer training that engages

On-demand. On your time. On point.

This webinar isn't going anywhere. So, watch it now. Watch it at midnight in your sweatpants. Watch it in 15-minute chunks between the chaos. But watch it if learning and training ROI is important to you!  

If you're in HR, L&D, or compliance (basically, if you're responsible for making people better at their jobs without an infinite budget), this is your crash course in tools, tactics, and templates that move the needle on employee and customer training.

Your learners need engagement

People are built to learn. Training doesn’t fail because humans hate learning — it fails when it’s irrelevant, stale, or totally disconnected from real‑world use. And that applies to everyone you train: employees who need clarity to perform, and customers who need confidence to adopt your product.

This webinar breaks down how to keep employees and customers engaged during training using people‑centric design, relevance-first content, and modern eLearning strategies that match how humans learn today. You’ll walk away with practical tactics Absorb’s HR, Customer Success, and Product teams use to turn both “mandatory training fatigue” and “customer onboarding overwhelm” into measurable engagement, higher adoption, and stronger relationships.

Who should watch this learning engagement webinar  

This session is built for anyone who owns, influences, or deeply cares about engagement:  

Key takeaways  

“Relevance is the ultimate engagement tool.”  This webinar will explore how to:  

1. Rebuild training around real human behavior  

When people understand why something matters, they stop resisting and start participating.  

2. Use collaborative learning techniques that mimic how people learn in the real world  

From peer coaching to cohort‑based onboarding, you’ll see how social learning fills the gaps remote work created.  

3. Apply personalized learning strategies without adding admin chaos  

Hear how Absorb uses AI‑driven skills paths to tailor learning by role, seniority, and geography.  

4. Leverage AI in employee engagement the right way  

“AI is a tool to boost an engagement strategy — not a lever that is the engagement strategy.”  

You'll leave with practical use cases for AI‑assisted course creation, personalization, feedback loops, and predictive insights.  

Why learning engagement matters  

If it’s working, employee and customer engagement is a revenue engine, not a soft metric. The webinar highlights:  

Step-by-step strategy to boost engagement  

“If your training is hard to access, it’s easy to ignore.”  

This webinar breaks engagement into a clear, repeatable system  

  1. Start with people — not content . Design around learner motivations, relevance, and friction points.
  2. Build content that feels tailored, not templated. Real‑world examples, on‑demand paths, and use‑case‑driven learning.
  3. Reduce friction everywhere. Your learners shouldn’t need a map, a login ritual, and divine intervention just to start a course.
  4. Use social learning to overcome training adoption challenges. Coaching, mentorship, peer-to-peer sharing, communities, and collaborative learning moments.
  5. Close the loop with feedback + iteration. Better data → Better content → Better engagement → Better outcomes.
  6. Scale personalization with AI tools. Let AI handle the heavy lifting so your team can focus on relevance and experience.  

Ready to build training people want?  

Hit play on the Absorb LMS webinar and learn how to build an LMS for employee training and engagement that boosts adoption, performance, and ROI across your entire learning ecosystem.

Want to learn more about Absorb?

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