The European arm of food and beverage franchise Five Guys has been rapidly opening new stores. To meet a range of legislative requirements, the company needed a robust and consistent learning program in 4 different markets. However, regions used their own learning systems and relied on paper-based reporting, creating gaps and irregularities. Absorb LMS offered Five Guys the single, cohesive portal it needed to train crew members efficiently and effectively. The solution helped Five Guys dramatically improve course engagement, drive completion, and meet its reporting obligations.
Key achievements with Absorb LMS:
Unified learning across Europe: Five Guys JV Ltd. centralized training, certifications, and reporting in one LMS across the UK, France, Germany, and Spain, replacing paper‑based and disconnected systems.
Dramatic engagement and completion gains: LMS engagement rose from ~50–60% to as high as 99%, while compliance course completion increased from 70% to 96%.
Modern, flexible training delivery: Bite‑sized learning (often under 20 minutes), blended programs, and mobile access made it easier for crew members to complete training during work or on personal devices.
Stronger compliance and reporting: Real‑time dashboards and automated reminders improved visibility, accountability, and reduced regulatory risk across all markets.
Measurable ROI from AI‑powered content: Using Absorb Create, Five Guys saved over £15,000 in the first year by producing bespoke training in‑house.
Want to learn more?
Download the full Five Guys case study to see how Absorb LMS helped unify learning, boost engagement, and strengthen compliance across four European markets.

