- CLIENT: ITRS
- INDUSTRY: Enterprise technology (IT observability)
- USE CASE: Employee onboarding, employee upskilling
- SOLUTION: Absorb LMS, Absorb Engage, Absorb Amplify
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When ITRS underwent a recent shift in goal setting from traditional approaches to an OKR (Objectives and Key Results) framework, it turned to its LMS to drive culture change. Leveraging Absorb LMS, Single Sign-On, Instructor-Led Courses, and bespoke eLearning content, the company ensured its geographically diverse workforce had the necessary knowledge, aligned with its new, results-focused methodology.
Key achievements with Absorb LMS:
- Transformed training into a lever for cultural change: ITRS turned its previously underutilized LMS into a strategic driver for its shift to an OKR-focused culture, embedding OKR education into onboarding and ongoing development.
- Blended learning at global scale: Leveraging Absorb’s Instructor-Led Course (ILC) capabilities, ITRS delivered nearly 30 live workshops worldwide, combining self-paced eLearning with interactive sessions to meet diverse learning needs.
- Frictionless access and high engagement: Single Sign-On (SSO) enabled seamless access for a geographically dispersed workforce, resulting in a 95% completion rate for OKR training and over 95% of employees with active, business-aligned goals.
- Improved transparency, accountability, and performance: The new training program accelerated cultural transformation, strengthened alignment between individual objectives and business strategy, and drove measurable improvements in engagement and retention—all while reducing costs by avoiding external consultants.
Want to learn more?
Download the full ITRS case study to discover how they overcame training engagement challenges, unified their global workforce around OKRs, and built a scalable learning program that drives transparency, accountability, and business performance.
