- CLIENT: Fresh & Save Food Warehouse
- INDUSTRY: Retail (grocery)
- USE CASE: Employee onboarding, compliance training, frontline training, employee upskilling
- SOLUTION: Absorb LMS, Absorb Create, Absorb Analyze, Absorb Amplify
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To support its rapid expansion, Aussie grocer Fresh & Save Food Warehouse developed a flexible, comprehensive new learning platform inspired by its bold culture and cheeky mascot Bill Small. Built on Absorb LMS and its advanced features, the new solution for onboarding, compliance, and safety has accelerated training, increased engagement, and built the foundation for a fresh learning culture.
Key achievements with Absorb LMS:
- Branded LMS for retail onboarding & compliance: Fresh & Save launched "Ducky Dux Learning," a custom Absorb platform tailored to its fast-paced, high-turnover supermarket environment, streamlining onboarding and compliance across 800+ employees.
- Gamified learning & cultural alignment: With cheeky branding, custom badges, and role-specific learning tracks, the LMS boosted engagement and embedded learning into daily operations - earning a 92% confidence rating from new hires.
- Seamless integration & measurable impact: A custom-built API connected Absorb to Fresh & Save's grocer-specific workforce system, enabling real-time reporting, reducing admin workload, and driving record completion rates during peak trading.
Want to learn more?
Download the full Fresh & Save case study to discover how this Aussie-owned supermarket chain overcame fragmented training, scaled onboarding with Absorb, and built a branded, gamified learning experience that drives engagement, compliance, and operational excellence.
