- CLIENT: CAPTRUST
- INDUSTRY: Financial services
- USE CASE: Employee onboarding, compliance training, employee upskilling
- SOLUTION: Absorb LMS, Absorb Create, Absorb Engage, Absorb Analyze
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After unsuccessful experiences with two previous learning platforms, financial services provider CAPTRUST faced in-house skepticism about centralized training and low adoption. To streamline course management and delivery and boost engagement, the company used Absorb to launch onboarding, new hire and HR compliance, and other training initiatives. The company set an ambitious goal of increased adoption within one year and saw increased enrollments, engagements, and efficiencies post-launch. With improved consistency and reporting, the implementation supported business strategic objectives by improving operational excellence and revitalizing company culture.
Key achievements with Absorb LMS:
- Streamlined onboarding & training delivery: CAPTRUST launched a centralized LMS platform that unified fragmented content across departments, saving over seven hours of training time per month and simplifying onboarding for 95+ new hires.
- Boosted adoption & engagement: Within months of launch, 99% of employees logged in, 89% returned multiple times, and HR compliance training reached a 73% completion rate—restoring trust in centralized learning and energizing company culture.
- Improved reporting & operational efficiency: Absorb Analyze enabled robust, role-specific reporting, while automated enrollment and shorter training sessions saved time for both presenters and learners, driving measurable productivity gains.
Want to learn more?
Download the full CAPTRUST case study to see how Absorb helped unify training across departments, boost employee engagement, and drive operational excellence in a fast-paced financial services environment.
