The subject of time-based enrollments has come up in client discussions quite often lately, so I thought I'd write about it here. Here are some examples of what clients are asking for:
- A week after a learner enrolls in a course, we want to automatically enroll them in another course, and then another one week later, and so on...
- If the learner enrolls in Webinar x, we want to auto-enroll them in a free sample course,1 day later, and include a thank-you note in the email
- If a learner fails a course, we need to auto-enroll them in some remedial training
You can easily come up with more of these types of scenarios, and they all speak to using time-based enrollment triggers. The good news is, we can easily do all of this using Post-Enrollment Triggers in Absorb. There are three types of Post Enrollment Triggers in Absorb LMS. These are set on the Completion Tab of an ILC or Online course in Edit view. A course can have more than one Post Enrollment Trigger. For example: 1. Upon ENROLLMENT. You can have a learner immediately enrolled in one or more courses, curricula or bundles upon ENROLLMENT in a Course. If you want, you can add in a delay (in days). In this case, the learner will immediately be enrolled in a second course, called "ecommerce free test course". This a great way to give someone access to a free module of a related course, for marketing purposes. 2. Upon COMPLETION. You can have a learner immediately enrolled in one or more courses, curricula or bundles upon COMPLETION of Course 1. If you want, you can add a delay (in days). This is a good alternative to using the Curriculum feature in Absorb, and reduces the number of courses in which the learner is initially enrolled. It's also great if you want to force the learner to take breaks in between courses. In the example below, the learner will receive an enrollment confirmation email for the course "Customer Service Summary", 7 days after they complete Course 1. The course will then appear in their My Courses list. 3. Upon FAILURE.You can have a learner immediately enrolled in one or more courses, curricula or bundles upon FAILURE of Course 1. If you want, you can add a delay (in days). This is great for remedial training. In this example, the learner will be enrolled in a remedial course "Customer Service 101", 2 days after they fail Course 1. In cases where you want to maintain and display a single page layout (and workflow) for multiple courses, we still recommend the Curriculum feature. Using Post Enrollment Triggers across multiple courses, you can push a learner through a path. By customizing the Enrollment Notification that the learner receives, you can control the messaging and user experience each time they are enrolled in something new. Time based enrollment triggers are easy, give you lots of options and will simplify your life as an administrator.