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Learner engagement

After the Diversity Training: Ensuring Continued Commitment via LMS

After the Diversity Training: Ensuring Continued Commitment via LMS
Once you've made a successful diversity training business case, it's time to put your ideas into action. A four-hour annual training probably won't create real change in the workplace. According to the Harvard Business Review (HBR), an inclusive culture determines how well diverse teams perform.

Customer Service Training Programs: Richer Learner Experiences via LMS

Customer Service Training Programs: Richer Learner Experiences via LMS
Over 93% of employees agree that receiving regular, on-the-job training is key to delivering better customer service, according to Sitel's 2019 "Future of Work and Employee Learning" study. Customer service training programs shouldn't be an afterthought in your customer experience (CX) strategy.

eLearning Best Practices: Combine Learning Modes & Models

eLearning Best Practices: Combine Learning Modes & Models
We all learn in different ways. Your learners may prefer to master information by reading text, from listening to a lecture, or by studying graphics. However, despite traditional thought, most people don't learn through one style. They learn best through a combination of ways, according to Forbes.

Employee Engagement Strategies for Millennials May Not Be What You Thought

Employee Engagement Strategies for Millennials May Not Be What You Thought
If you search "millennials" in your browser, you'll find no shortage of articles and blogs on the differences between workers born between 1981 and 1996 and every other generation, especially baby boomers. Through these postings, we've learned that millennials are better educated, less likely to be

Fostering a Learning Culture for the Remote Workforce

Fostering a Learning Culture for the Remote Workforce
As the COVID-19 pandemic continues to impact the world, employees and employers everywhere are adapting to conducting business from home offices, kitchen tables and couches. Businesses may have already had a loose remote work policy before the pandemic, but yours should go further than the logistics