Rachel Ward
Customer Marketing Director, Absorb LMS
Absorb summer school series
Customer education strategies
for improved retention and support
Tuesday, September 17, 2024 at 12pm ET
Join us for the final session of our Absorb Summer School series, where we explore the crucial role of customer education in driving business success.
In this interactive webinar, we'll discuss why customer education is vital and present a live use case demonstrating its impact on retention and support reduction. We'll also highlight additional areas where customer education can improve overall business metrics. This session offers practical insights, real-world examples, and strategies you can implement to enhance your customer success efforts.
What you'll learn:
- The importance of customer education in today's business landscape
- How to use customer education to increase retention and reduce support tickets
- Real-life examples of successful customer education programs
- Additional ways customer education can impact business metrics
- Practical strategies for measuring and improving the effectiveness of your customer education efforts
Featured speakers
Sophie Mullins
Customer Enablement Manager, Absorb LMS
