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Use LMS Tools to Help Customers Optimize Their Learning

Use LMS Tools to Help Customers Optimize Their Learning
According to the Harvard Business Review, COVID-19 has had a measurable impact on organizations, especially in their customer service departments—the front line of your organization. In a study, they discovered that the frequency of "difficult" customer service calls more than doubled in March.

How an LMS Can Foster Workplace Diversity and Inclusion

How an LMS Can Foster Workplace Diversity and Inclusion
Business leaders should already know the benefits of workplace diversity and inclusion. Besides it simply being the morally correct move, researchers have been highlighting the financial advantages of diverse workplaces for years.

Effective Learning and Development Programs Best Practices and Strategies

Effective Learning and Development Programs Best Practices and Strategies
When it comes to the most effective learning and development programs best practices, looking ahead is key. But the COVID-19 pandemic has revealed just how difficult it can be to predict the future of business. Therefore, it's absolutely critical that you make a plan with inherent flexibility to

A Key to Training Strategy Success: Culturally Responsive Courses

A Key to Training Strategy Success: Culturally Responsive Courses
It's no secret that a one-size-fits-all approach to training strategy is a remnant of a bygone era. Attempting to implement a training strategy for different learning styles is complex enough. But what about in an online course, where learners from different countries, cultures, language abilities

How an Effective Employee Training Program Can Support Mental Health

How an Effective Employee Training Program Can Support Mental Health
Before the pandemic, The American Institute of Stress (AIS) reported 25% of people viewed their job as their number one stressor, and that work stress cost U.S. companies more than $300 billion each year due to lost productivity, employee turnover, accidents caused by stress and more. Now, amid new