How to Know When It's Time to Switch Your Learning Management System Software

How to Know When It's Time to Switch Your Learning Management System Software


Pamela S. Hogle


Your learning management system is the heart of your company's learning and development initiatives. It's a resource that informs channel partners and customers about your products while upskilling employees to adapt during unprecedented times. To drive efficiency and results for your learning program, ensure your learning management system software delivers maximum value.

Consider the following questions to determine if your eLearning solution is performing at the highest caliber:

How have your organization's learning needs changed?

Your LMS needs to support learners continuously through constant change in the business landscape. And that change is happening more rapidly than ever as COVID-19 forces learners to adjust to shifting client priorities, new role responsibilities and remote work policies. If your LMS isn't leading your organization's adaptation to these pivots, it's time to change it.

Corporate learning and development is embracing new forms of training to keep up. Mobile-first microlearning and solutions that deliver training in the flow of work make content more readily accessible so learners can adapt to change quickly.

If your LMS can only be accessed by learners from a company desktop, it may be time for an update. Your LMS should offer a mobile app to enable anytime learning, facilitate social and collaborative learning, or make it easy to add and use learner-generated content. This is more important than ever as more people are working outside the office.

What kind of learner experience does your LMS provide?

Your learning management system software should leverage features that improve the experience for all learners: On-demand access to content lets users set their own learning schedules. Robust, user-friendly search capability easily connects learners with the most relevant training. Engaging training, such as games or social learning, improves learner interest and knowledge retention. Your LMS should make it easy to offer multimodal learning that encompasses video, podcasts and job aids to support diverse learning styles.

If your LMS cannot support fully responsive content that addresses learners' changing needs and powerful search that helps them find it, it's time to switch. Other gains from switching platforms might include an attractive and intuitive user interface for a smoother learner experience or improved multilingual support to speak to your full audience.

How efficiently can you gather & analyze data?

Data informs the entire organization on its performance and how to improve—L&D teams are no different. Most learning management systems gather basic analytics on learner engagement, test scores and course completions. But if your LMS software doesn't track learning that occurs outside the LMS, then it's limiting your efforts to improve training outcomes. Bringing in data from your talent management, sales or human resources software could help paint a larger picture of your company's L&D initiatives.

If your goal is to correlate training data with individuals' job performance or with key business metrics, consider adopting an LMS that supports robust analytics reporting and enables you to create custom reports and user-friendly data visualizations.

How easy is it to use your LMS?

Your learners should have no trouble accessing the content they need. If learners struggle to find their training, admins spend their days troubleshooting and L&D drains resources updating content, it may be time for an upgrade.

An efficient, user-friendly, modern LMS could solve these problems. Your LMS should enable stress-free navigation, with menus and buttons where you expect them to be. Learners will be more engaged with content and eager to tap the LMS for additional learning resources.

What support are you getting from your LMS vendor?

Your current learning software might provide much of the functionality you need overall, but significant system downtime can severely undermine its value. Your vendor should provide 24/7/365 support, from implementation and integration through day-to-day use and problem-solving. If your customer support experience offers more aggravation than assistance, consider switching to a new LMS.

Tap the eLearning experts

If you're seriously considering transitioning to new LMS software, assemble your LMS implementation dream team. Getting the right people on board can ensure a smooth transition.

If you're consistently facing any of the above challenges, tap the experts to facilitate seamless LMS onboarding and support. A responsive, intuitive and engaging LMS will improve flexibility across your organization's entire network—a key factor for success in a shifting business landscape.

Refresh and modernize your training software with Absorb LMS. Sign up for a live demo today.

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